About Us

Safety/Prevention Policy

Parents are required to bring their children into the building each day and sign them in, and to sign their child out, picking them up from inside the centers. (See: Receiving and Releasing of Students Policy)

Visitors of The Playhowse must park in front of the building, enter through the front door, and must be accompanied by an adult staff person at all times. A daily attendance record must be kept for all visitors to include the name, date of visit, arrival and departure times, and the purpose of the visit.

Individuals who do not serve a purpose related to the care of children or who hinder supervision of children in care shall not be present in the centers.

The Playhowse will not permit any individual convicted of a sex offense to have physical access to the centers.

The children are supervised at all times in the centers, on the playground, on field trips, on non-vehicular excursions, and during all water activities.

While supervising a group of children, staff shall devote their time to supervising the children, meeting the needs of the children, and participating with them in their activities.

Staff duties that include cooking, housekeeping or administrative functions shall not interfere with the supervision of children.

Children shall not be left alone in any room (except the restroom or when being provided services by therapeutic professionals), outdoors, or in vehicles, even momentarily, without staff present.

Car seats must leave with parents at drop-off. The Playhowse does not have the storage capacity.

The Playhowse administration will conduct staff safety training and inspect the facility for hazards.

Items that can be harmful to children, such as medications, poisons, cleaning supplies and chemicals, and equipment, tools, knives and other potentially dangerous utensils, shall be kept in a locked cabinet or other secure place that ensures they are inaccessible to children.

The classroom and outdoor equipment are observed continually for stability and safety.

The playground is fenced, and children are not permitted to play outside without adult supervision.

All electric outlets are capped.

All The Playhowse staff are informed of safety rules, special hazards, and commonly occurring accidents at the time they are hired.

Staff members shall adhere to proper techniques for lifting a child.

Staff members shall not lift a child by one or both arms.

Fighting is not allowed; running or throwing objects is not allowed except as a supervised part of curriculum.

Receiving and Releasing of Students Policy

We will not accept children past 9:30am without a doctor’s excuse and should never arrive during rest time. This will be strictly enforced.

According to state regulation, children may be in our care no longer than 10 hours daily.

The Department of Education requires that all children must be signed in and out by an authorized adult.

Each person must have his or her own code to sign children in and out and the security door should not be held open for anyone that has not entered their code.

No child may be dropped off or picked up outside of the facility.

A parent or guardian must accompany each child into and out of the classroom upon arrival or leaving.

Children will not be released to the care of a sibling or sitter under the age of 18.

To minimize exposure, do not bring siblings/unnecessary guests into the classroom.

Children will only be released to those listed as authorized emergency and pick-up contacts with written authorization from the parent.

The parent may further authorize additional individuals via a GroupMe message, phone call, or email to the centers in unplanned situations and follow it with written authorization. A picture ID will be required for those individuals as well.

We may refuse to release children if we have reasonable cause to suspect that any person picking up a child is under the influence of drugs or alcohol or is physically or emotionally impaired in any way that may endanger the child. If an impaired parent or individual insists that their child be released into his/her custody, the centers staff will immediately telephone the appropriate law enforcement officials.

Children must be properly restrained in the appropriate safety seat according to Louisiana State law upon departure.

Parents must contact the centers before 2:00pm to notify our drivers of after-school children that will not be picked up by The Playhowse bus.

Child custody/parental disagreements:

• The Playhowse will not be placed in a position of interference between parents.
• We are legally bound to respect the wishes of the parent/guardian with legal custody based on a certified copy of the most recent court order, active restraining order, or court-ordered visitation schedule. Only signed orders from a judge in a court of law that are clear and definable will be accepted and adhered to by administration.
• Without court documentation, both parents/guardians have equal rights to custody and The Playhowse cannot refuse a parent the right to pick up their child from the centers. Additionally, both parents must agree on third party release list for their child.
• We will not accept the responsibility of deciding which parent/guardian has legal custody where there is no court documentation. If an agreement can’t be reached between both parents, we will no longer be your childcare provider.
• The Playhowse reserves the right to discontinue services to any family who requires unusually high levels of attention as it relates to custody issues of a child or disagreements with the other parent of the child.

Confidentiality & Security of Files Policy

The records that are established when a child enrolls at The Playhowse Learning Centers are the sole custody of the centers and are maintained by the Owner and Director.

The centers will maintain the confidentiality of all children’s records, and as custodians, they will secure the records against loss, tampering or unauthorized use.

Centers staff are prohibited from disclosing or knowingly permitting the disclosure of any information concerning a child or the family of a child, either directly or indirectly, to any unauthorized person.

Records of children shall be maintained for a minimum of two years from the date of termination of the child’s enrollment at the centers and shall be available for on-site inspection upon request by the LDOE.

Photographing/Videoing of Children Policy

To further ensure the privacy and security of the children enrolled in the centers, The Playhowse will not allow any child to be photographed for use of advertising or promotion without written consent from the parent or guardian.

PB&JTV webcams are installed in each classroom and playground to provide parents with the chance to watch their child grow and learn from anywhere the internet is available.

To ensure that webcam streaming is completely safe and secure, no one other than the parents of the children in each individual room will be permitted access.

Screenshotting while using the PB&JTV app is not permitted and will place an automatic hold on the account.

PB&JTV footage is the property of The Playhowse Learning Centers and may only be viewed upon written request of the parent and requires the approval of the Owner. All requests may not be granted and will be handled at the discretion of the Owner.